Don’t know what size or length to purchase? Not a problem! Click here to check out our sizing guides.

You may also refer to our size guides located underneath the available sizes for each of our products.

Unfortunately, we do not take any custom orders at the moment. If you wish for a minimal adjustment to an already existing item on our website, we can defiantly work with you. Please contact us for more info.

Yes, you can cancel your order at any time before it enters the processing stage.

However, once we have begun processing your order, it can no longer be canceled or changed.

If you have a specific delivery date request or require expedited shipping, please contact us before placing your order so we can assist you accordingly.

Every piece deserves a perfect presentation. Each order is thoughtfully packaged, making it gift-ready. For multiple items, we combine them in one box to minimize waste. If you’re sending a gift, simply let us know at checkout—we’ll wrap each item separately and can even include a handwritten note with your message.

P.S. To keep the unboxing a surprise, we never include a physical receipt. 

Of course! You can leave a note at checkout and we will handwrite it for you on a small notecard 🙂

No order information is included in the packaging. This means that if you’re purchasing a gift for someone, they will only receive their gift, without any accompanying details about the order. 

We primarily work with high-quality 14k gold-filled materials and natural pearls to create jewelry that’s both beautiful and built to last.

You can find all the details on our materials and care instructions here.

When not in use, store jewelry in the included protective pouch or a jewelry box to prevent tangling, scratches, and oxidation.

See all the details here.

Yes, we ship our products all over the globe.

See all the details here.

Orders over $50(after discounts) enjoy free standard shipping.

Orders under $50 will incur a flat shipping fee of $7.99.

Before shipment, order processing and handmade production typically take 1–4 business days.

Delivery typically takes 5–15 business days, though timing may vary.

Once your order has been shipped, we will send you a confirmation email containing a hyperlinked tracking number. This will enable you to track your shipment and view the estimated delivery date.

There is processing time of orders, usually we’ll send them out in 4 days. Except when we’re on holiday – you will hear from us if this is the case.

In the uncommon case where the processing time is longer than usual, it may be that we’re restocking supplies. Your order will always be sent out as soon as we can.